Needs
HVAC Systems Require Periodic Maintenance
Periodic maintenance is essential to ensure efficient energy consumption and optimal operation of System Air Conditioners Izzlaz.'s System Air Conditioner annual maintenance contract services (i.e. LG Best Care) go beyond merely fixing malfunctioning products; the service also predicts system conditions to take proactive measures
You Will Experience
Scheduled Management
Optimal schedule based on customer's product usage, with Izzlaz. engineers visiting on a scheduled basis
Professional Cleaning
Provides certified cleaning service for HVAC using tools and chemicals patented in Korea
Preventive Maintenance
Conducts detailed inspection before the summer peak season, when air conditioners are most active Izzlaz. provides reports to keep your HVAC in optimal condition
Self-Monitoring
Provides a cloud-based remote-control app, allowing customers to control their systems 24/7, from anywhere
Emergency Services
Highly skilled engineers provide rapid on-site visits when needed
Cost-Saving
Regular inspections prevent unexpected malfunctions and extend product lifespan
Why Izzlaz
Izzlaz. Specializes in Maintenance for LG
Izzlaz., a wholly-owned subsidiary of LG Electronics, has specialized in maintenance for LG since 2006
Highly Knowledgeable Engineers
Experts provide services tailored to regional needs
Customized Service
Optimized service offering only what is necessary to customers
Remote Maintenance (BECON cloud)
Real-time monitoring and online maintenance services (responds when system alarms are triggered)
Package
Experience optimized service by selecting additional options based on your needs
*Customers can subscribe to optional services by paying the basic fee
Service & Configuration
Dedicated Maintenance Call Center
Remote Control
On-Site Visit Fee
Repair Cost Free
Parts Cost Free
Emergency Dispatch
Basic
50% Warranty
(50% Discount)
G1 (Warranty1)
G2 (Warranty2)
(Excluding Compressor)
G3 (Warranty3)
(Full Coverage)
Our packages offer you the best options
Optional Service
Online Preventive Maintenance
On-Site Preventive Maintenance
Energy Saving
Emergency Dispatch
Basic ON
G1 ~ 3
Basic Energy
Basic Off
Plus ON
Plus Energy
Plus Off
Premium ON
Premium Energy
Premium Off
BECON cloud
Online Maintenance System (BECON cloud)
Remote Maintenance System, BECON cloud, monitors system operation in real time and can detect malfunctions remotely
Service 1
Saving Energy Through BECON cloud (Super5, ACP5)
Energy-saving control and reports for Multi-V Super 5
Energy waste alerts (App)
Service 2
BECON cloud's Online Preventive Maintenance (Twice a Year)
Online reports (Twice a year)
On-site inspection (Twice a year)
Additional online preventive maintenance services upon request (Up to 12 times a year)
Service 3
In-Person Preventive Maintenance
On-site inspections (MV inspection (Detailed inspection) + visual inspection) (Twice a year)
System inspection reports
Additional in-person preventive maintenance services upon request (1-4 times a year)
Service 4
Emergency Services
Rapid repair visits upon request * Available on weekdays during business hours
Recommended serivces by industry
Check out our industry-specific recommended serivces
These are Best Care services suitable for each industry based on breakdown rates by usage period We provide industry-specific and period-specific services for customers
Office
School
Public
Hospital
Hotel
Campus
LG Best Care is the maintenance brand for LG Electronics' system air conditioner
LG Best Care for Office
Customized management for office spaces! A dedicated maintenance service for LG System Air Conditioners that provides optimal care services based on usage period
Is there a way to reduce electricity bills while maintaining system operation at work?
Can we assess system condition before peak season operation? Want to address issues before they escalate
Repair costs and breakdowns increase over time Regular cleaning and inspection help reduce repair costs
|
Package |
LG Best Care Office 02 |
LG Best Care Office 34 |
LG Best Care Office 58 |
LG Best Care Office 90 |
|||
|
By Year |
~2 years Basic |
3~4 years 50% Warranty |
5~8 years G2 (Warranty2) |
9+ years G3 (Warranty3) |
|||
|
Maintenance Service |
Emergency Service Energy Saving* |
Emergency Service Energy Saving* Online Preventive Maintenance Overhaul Cleaning (Optional) |
Emergency Service Online Preventive Maintenance Overhaul Cleaning (Optional) |
Emergency Service Online Preventive Maintenance Overhaul Cleaning (Optional) |
LG Best Care for School
Air Quality Kit management! (Optional) A dedicated maintenance service for LG System Air Conditioners that maintains optimal indoor environment in schools
Since students use these facilities, we need clean air management and want to reduce electricity bills
If it breaks down, it affects classes. Is rapid service possible?
System breakdowns increase over time, but budget constraints limit regular inspections. We need stable operation! Which Care service do you recommend?
|
Package |
LG Best Care School 02 |
LG Best Care School 34 |
LG Best Care School 58 |
LG Best Care School 90 |
|||
|
By Year |
~2 years Basic |
3~4 years 50% Warranty |
5~8 years 50% Warranty |
9+ years G1 (Warranty1) |
|||
|
Maintenance Service |
Emergency Service Energy Saving* Air Quality Kit (Optional) |
Emergency Service Energy Saving* Online Preventive Maintenance Air Quality Kit (Optional) Overhaul Cleaning (Optional) |
Emergency Service Online Preventive Maintenance Air Quality Kit (Optional) Overhaul Cleaning (Optional) |
Emergency Service Online Preventive Maintenance Air Quality Kit (Optional) Overhaul Cleaning (Optional) |
LG Best Care for Public
Cost-effective pricing! A dedicated maintenance service for LG System Air Conditioners that provides customized management and optimal care services for public institutions
Since public institutions have limited budgets, we want to reduce electricity bills while maintaining product operation
We are concerned about system breakdowns after warranty expiration. Can you inspect monthly? We'd like preventive maintenance before breakdowns occur
Since many people use administrative facilities, rapid service and basic warranty are essential
|
Package |
LG Best Care Public 02 |
LG Best Care Public 34 |
LG Best Care Public 58 |
LG Best Care Public 90 |
|||
|
By Year |
~2 years Basic |
3~4 years 50% Warranty |
5~8 years 50% Warranty |
9+ years G1 (Warranty1) |
|||
|
Maintenance Service |
Emergency Service Energy Saving* |
Emergency Service Energy Saving* Online Preventive Maintenance (+Additional Visits) Overhaul Cleaning (Optional) |
Emergency Service Online Preventive Maintenance (+Additional Visits) Overhaul Cleaning (Optional) |
Emergency Service Online Preventive Maintenance (+Additional Visits) Overhaul Cleaning (Optional) |
LG Best Care for Hospital
Emergency Service Plus! A dedicated maintenance service for LG System Air Conditioners that provides rapid service in emergency situations
We want to reduce hospital electricity bills while maintaining clean and fresh air in all rooms
We operate facilities 24/7 and need standby technicians
We want parts prepared to prevent repair delays! Izzlaz can clean filters when necessary.
|
Package |
LG Best Care Hospital 02 |
LG Best Care Hospital 34 |
LG Best Care Hospital 58 |
LG Best Care Hospital 90 |
|||
|
By Year |
~2 years Basic |
3~4 years 50% Warranty |
5~8 years G1 (Warranty1) |
9+ years G3 (Warranty3) |
|||
|
Maintenance Service |
Emergency Service Plus Energy Saving* Indoor Air Quality Measurement (Company Connection) |
Emergency Service Plus Energy Saving* Online Preventive Maintenance (+Additional Visits) Indoor Air Quality Measurement (Company Connection) Safety Stock Holding Overhaul Cleaning (Optional) |
Emergency Service Plus Online Preventive Maintenance (+Additional Visits) Indoor Air Quality Measurement (Company Connection) Safety Stock Holding Overhaul Cleaning (Optional) |
Emergency Service Plus Online Preventive Maintenance (+Additional Visits) Indoor Air Quality Measurement (Company Connection) Safety Stock Holding Overhaul Cleaning (Optional) |
LG Best Care for Hotel
Optimal Spare Parts Inventory! A dedicated maintenance service for LG System Air Conditioners that provides rapid service for smooth room operations
Need rapid service because we cannot have guests without cooling and heating
If service is delayed due to parts shortage, room vacancy rates increase, directly affecting revenue. Would you be prepared for service in advance?
Since there are no empty rooms during peak season, pre-inspection is necessary during off-peak season.
|
Package |
LG Best Care Hotel 02 |
LG Best Care Hotel 34 |
LG Best Care Hotel 58 |
LG Best Care Hotel 90 |
|||
|
By Year |
~2 years Basic |
3~4 years 50% Warranty |
5~8 years G2 (Warranty2) |
9+ years G3 (Warranty3) |
|||
|
Maintenance Service |
Emergency Service Plus |
Emergency Service Plus Safety Stock Holding Online Preventive Maintenance Overhaul Cleaning (Optional) |
Emergency Service Plus Safety Stock Holding Online Preventive Maintenance Overhaul Cleaning (Optional) |
Emergency Service Plus Safety Stock Holding Online Preventive Maintenance Overhaul Cleaning (Optional) |
LG Best Care for Campus
Dedicated Technician Operation! A dedicated maintenance service for LG System Air Conditioners that provides customized management and optimal care services for campuses
Is there a way to reduce electricity bills while maintaining system operation in lecture halls?
Since there are many buildings and various products, we'd like a dedicated technician for our school
Does preventive maintenance reduce breakdowns? We want fewer breakdowns and faster service!
|
Package |
LG Best Care Campus 02 |
LG Best Care Campus 34 |
LG Best Care Campus 58 |
LG Best Care Campus 90 |
|||
|
By Year |
~2 years Basic |
3~4 years 50% Warranty |
5~8 years G2 (Warranty2) |
9+ years G3 (Warranty3) |
|||
|
Maintenance Service |
Emergency Service Energy Saving* Dedicated Technician Assignment |
Emergency Service Energy Saving* Dedicated Technician Assignment Online Preventive Maintenance Overhaul Cleaning (Optional) |
Emergency Service Dedicated Technician Assignment Online Preventive Maintenance Overhaul Cleaning (Optional) |
Emergency Service Dedicated Technician Assignment Online Preventive Maintenance Overhaul Cleaning (Optional) |